Crisis and Communication: The Role of the Finnish Red Cross in the Organization and Communication of an Acute Crisis

The main focus is on the crisis communication of the Finnish Red Cross and its operations as an organizer in an acute crisis.

The project is closely related to the Crisis and Communication Research Project, where the co-operation of the local and regional authorities and the voluntary rescue service has emerged as an essential section of the study.

There are not many studies on crises from the perspective of voluntary agencies. The previous study have shown that in the Asian tsunami, school shootings of Jokela and Kauhajoki and Nokia water crisis the roles and the responsibilities of the authorities and the voluntary rescue service are confused.

The operations of the Finnish Red Cross are directed by law. This makes the role of the Finnish Red Cross different from the roles of other voluntary agencies.

The project leader is University Lecturer Salli Hakala.
Researchers are MSocSc Minttu Tikka and MSocSc, M. Sc. (Econ) Maarit Pedak.

Contact person:
Salli Hakala
salli.hakala at helsinki.fi
+358-9-191 23770
+358-9-191 28032