Update to Helka service status – Due dates moved to 17.1.2017

Posted on by Samu Kytöjoki

This post is also available in: Finnish

The service break in Helka-database still continues on certain parts of the system due to reasons outside of the library. Because of the prolongation of the break, all loans with due dates on 11.1. – 16.1. have been set to expire on 17.1.

What works already

  • Customer interface of Helka
    • Search and tracking of materials
    • Renewals and requests
    • Payment of fees works again
  • Loaning and returning on the automats

What doesn’t work yet

  • Loaning and returning at the service desk
  • Updating customer information or paying fees at the service desk
  • Making of new library cards
  • Requesting material from closed collection as self-service. Material will be retrieved from the closed collection on demand whenever possible.

You can log in to Helka-database once again with the default PIN code 1234, if you haven’t changed your pin code.