Tag: self-service library

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Kumpula Campus Library’s service desk is closed on Thu, May 16

On Thursday, May 16, Kumpula Campus Library’s customer service desk is closed due to the staff development day. Library premises are open and available on a self-service basis 8-18.

At the Self Service Library you can borrow and return material as well as use work stations and study.

When the customer service is closed you can not

  • pay fees at the counter
  • get a temporary account to the wireless network (HUPNet-accounts)
  • get a key to reserved mobile storage unit
  • get ID Point identification service
  • get any personal instruction.

Customer service is normally open on Thursday in other library locations.

Additional information on Self-Service Library online.

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Library’s customer service desks are closed on Wed 12 December

On Wednesday, December 12, all library’s customer service desks are closed due to the staff development day.

Library premises are open and available on a self-service basis as follows; Main Library Kaisa House 8-20, Kumpula Campus Library 8-18, Meilahti Campus Library 8-20 and Viikki Campus Library 8-19.

At the Self Service Library you can borrow and return material as well as use work stations and study.

When the customer service is closed you can not

  • pay fees at the counter
  • buy copy cards
  • get a temporary account to the wireless network (HUPNet-accounts)
  • get a key to reserved mobile storage unit
  • get ID Point identification service
  • get any personal instruction.

There will be phone service from 10 am to 7 pm. Call 02941 23920.

Additional information on Self-Service Library online.

Opening hours for Christmas season start on Monday, 17 December 2018. Check the opening hours online.

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The Autumn Term Opening Hours from 28.8. – Self-Service Hours now also at the Campus Libraries

Summer time is coming to an end and the new Autumn opening hours will start on August 28th 2017.

Self-Service Library on all Campuses

As of Autumn, in addition to the Main Library at Kaisa House, all the campus libraries will function as Self-Service Libraries outside of the customer service hours. The campus libraries will function as Self-Service Libraries on weekday mornings from 8 to 10 and evenings from 17 onward (except Kaisa House from 19).

Customer service personnel is not present during self-service hours. The Library provides user instructions to device and premises in the premises and on the web site. In the Main Library Kaisa House you can use the service phone on the 3rd floor counter to contact the staff if you face problems with the check-out or return machines.

Learn more about Self Service Library.

The Opening Hours for the Libraries:

  • Main Library Kaisa House: Mon-Fri 8-20 and Sat 11-17. Customer service Mon-Fri 10-19, Sat 11-17.
  • Kumpula: Mon-Fri 8-18. Customer service 10-17.
  • Terkko: (Note! Opens on 2nd of October) Mon-Fri 8-20. Customer service 10-17.
  • Viikki: Mon-Fri 8-19. Customer service 10-17.

All opening hours including exceptions can be found on library’s website.

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Cash no longer accepted in the campus libraries

The summer vacation ended in the campus libraries in Kumpula and Viikki, and they are open again starting August 7th. Welcome back! Please notice, that we still have summer opening hours (Mon-Fri 9-16) until August 27th.

Cash no longer accepted in the campus libraries

We no longer accept cash payments at the service desks in the campus libraries. Only payment by card is available. You can still pay with cash in the Main Library in Kaisa House. You can also pay overdue and reservation fees online after logging into your Helka account.

Opening hours during fall semester (August 28th – December 17th, 2017)

Helsinki University Library is back to normal opening hours on Monday August 28th.

Kumpula Campus Library is open Mon-Fri 8-18, customer service desk Mon-Fri 10-17. During the rest of the opening hours library operates as Self-Service Library.

Viikki Campus Library is open Mon-Fri 8-19, customer service desk Mon-Fri 10-17. During the rest of the opening hours library operates as Self-Service Library.

Meilahti Campus Library at Terkko Health Hub opens on Monday September 4th. The library is open Mon-Fri 8-20, customer service desk 10-17. During the rest of the opening hours library operates as Self-Service Library.

Main Library Kaisa House is open Mon-Fri 8-20 and Sat 11-17. Customer service on the 3rd floor is open Mon-Fri 10-19 and Sat 11-17. During the rest of the opening hours library operates as Self-Service Library.

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Autumn Brings Changes In Opening Hours

Summer time is coming to an end and the new autumn opening hours will start on August 22nd 2016.

At Kaisa House there will be self-service hours on weekday mornings and evenings

The main library Kaisa House is open Mon-Fri 8-20 and Sat 11-17. The customer service is available Mon-Fri 10-19 and Sat 11-17.

Kaisa House will function as Self Service Library on weekdays from 8 to 10 and 19-20. Customer service personnel is not present during these self-service hours. The Library provides user instructions to device and premises. However, should problems arise, you can contact the staff.

Learn more about Self Service Library

New opening hours for autumn 2016
New opening hours for autumn 2016

New opening hours at the campus libraries

Starting from Monday 22.8 the opening hours at Viikki, Kumpula and Meilahti are Mon-Thu 9-18 and Fri 9-16.

All opening hours including exceptions can be found on library’s website