The service break in Helka-database is now over. If you encounter any problems in the new version, please report them to us by email at library@helsinki.fi.
Update to Helka service status – Due dates moved to 17.1.2017
The service break in Helka-database still continues on certain parts of the system due to reasons outside of the library. Because of the prolongation of the break, all loans with due dates on 11.1. – 16.1. have been set to expire on 17.1.
What works already
- Customer interface of Helka
- Search and tracking of materials
- Renewals and requests
- Payment of fees works again
- Loaning and returning on the automats
What doesn’t work yet
- Loaning and returning at the service desk
- Updating customer information or paying fees at the service desk
- Making of new library cards
- Requesting material from closed collection as self-service. Material will be retrieved from the closed collection on demand whenever possible.
You can log in to Helka-database once again with the default PIN code 1234, if you haven’t changed your pin code.
Problems with the library’s feedback system 23-28 November – some messages and feedback lost
Proquest Service Alert 13.3. 5.00-
On March 13, 2016, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. The maintenance window is scheduled to begin at 5.00 AM and will last for 6 hours.
Products listed below will not be available:
- ProQuest platform databases (search.proquest.com)
- ProQuest Congressional
- ProQuest Dialog
- ProQuest Archiver
- Dissertations Express
- PQDT Open
- ProQuest ETD Administrator
- Digital Sanborn Maps
- RefWorks
- Pivot
- Books in Print
More information from Proquest page.
Proquest service alert 14.2. 5.00-
On February 14, 2016, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. The maintenance window is scheduled to begin at 5.00 AM and will last for 6 hours.
Products listed below will not be available:
- ProQuest Platform (search.proquest.com)
- ProQuest Archiver
- Dissertations Express
- PQDT Open
More information from Proquest page.
Journal Citation Reports unavailable at the moment – edit, database available again 4.2.
Thomson Reuters – Journal Citation Reports (Impact Factors) is currently unavailable The publisher has been notified about the matter on Feb 1st.
Old JCR interface can be found from here.
Proquest service alert 17.6. 5.00-
On January 17, 2016, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. The maintenance window is scheduled to begin at 5.00 AM and will last for 8 hours.
More information from Proquest page.
Right now Access again to L´Année Philologique
Right now access to L´Année Philologique in University of Helsinki
Problems in NELLI’s MetaSearch
THE PROBLEMS ARE OVER!
Currently you cannot choose multiple databases and conduct simultaneous cross-searches to them. The problems are limited to MetaSearch only. Otherwise NELLI is functioning normally. You can, for instance, conduct Article Searches and QuickSearches.
A service break of a few hours is needed to fix the problems. The planned time for the break is next Sunday.
We apologize for the inconvenience.