In Finland, we have 12 cities and municipalities participating in the observation. In a meeting 11 April, we had a meeting with the municipalities’ representatives to plan the best possible observation training. We have two aims: Firstly, we need to have a valid and reliable observation. Secondly, we need to take good care of the observers. They need to get an experience of doing an important job. They also need to acquire personal development and insight by doing the observation. We need to build a system that the observers want to stick with, to ensure a sustainable and evolving progressive feedback.