| 11.30-13.00 | Registration and lunch |
| 13.00-13.15 | Welcome |
| 13.15-13.45 | Key note speech: Democracy and Strong Societies Juhana Aunesluoma, D.Phil., Research Director, Network for European Studies, University of Helsinki, Finland |
| 13.45-14.05 | President’s Opening Address: Strong Libraries – Strong Societies Sinikka Sipilä, IFLA President |
| 14.10-14.40 | Idea Store as the Third Place Judith St. John, Head of Idea Store, Tower Hamlets Council, the United Kingdom |
| 14.40-15.15 | Coffee / Tea |
| Impact of Libraries | |
| 15.15-15.45 | Libraries’ impact on society Jarmo Saarti, PhD, Library Director, University of Eastern Finland Library, Finland |
| 15.45-16.30 | Economic and social impact of libraries |
| Socio-economic impact in Spanish libraries Margarita Taladriz, President, FESABID, Spain |
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| The value of public libraries Svanhild Aabo, Professor, Oslo and Akerhus University College of Applied Sciences, Norway |
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| 16.15–16.45 Attention! | There is an optional 30 min tour to the newly renovated Library of the Finnish Parliament at the end of the day. |
| 18.30 | Dinner |