IT-Medi seminar 2009

Here are some notes from the annual IT-Medi seminar at Meilahti campus, organized by TUKE – the Research & Development Unit for Medical Education at the Faculty of Medicine. The seminar highlights cases where ICT is used in medical education, so of course it’s very close to the field of veterinary medicine as well and therefore highly interesting 😉

Marja and her tag cloud

Virtual skin care

Docent  Anita Remitz (HUS) presented dermatological patient cases she had worked on for the virtual patient case simulator, a slightly game-like self-testing tool that the Faculty of Medicine has built. Cases are usually presented as “Case of the month” -scenarios. In such a scenario, one dermatology case (a fairly easy one) had gotten the right diagnosis from 58% of students in general, and those who had taken the  course already had 88% right so apparently education gets under your skin! Oh, and another case contained a photo of late syphilis infection, so now I’ll know how that looks, very helpful!

Of course this is no replacement for real-life practice, but it gives the students more practice than they could get otherwise, as well as getting to see more (rare) types of cases than they would see during the hands-on training period. The virtual patient simulator also helps in educating students in making cost-effective treatments, as more inexperienced students often take a lot of unnecessary tests in order to find the correct diagnosis, but with this tool they can see the actual costs of their treatment and compare it with other students results.

The use of ICT at the Faculty of Medicine

One of the students (a first year student) was there to give  the student point-of-view of how ICT is currently used at the faculty. The lowdown: e-mail is used for all communication and therefore encumbered whereas other ways of getting information (like the intranet Alma) aren’t really working because the correct info is hard to find.  At least the course material repository DiKK (Digitaalinen kurssikirjasto) is well thought of; all the course materials students need seem to come here on time and are easily found when you know that everything is in one place.  No need to “DiKK” around!

My delightful colleagues from the ICT support network, Marja Silenti (ICT planner) and PÀivi Heino (National Library of Health Sciences -Terkko) presented a couple of surveys done on the ICT use of both students (http://www.med.helsinki.fi/tuke/tiedostot/raportit/ok_08.pdf) and personnel (http://www.med.helsinki.fi/tuke/tiedostot/raportit/opk_08.pdf) at the faculty. Unfortunately not a lot of personnel participated in the survey whereas the students had been much more active. For the personnel, it seemed that despite all the support available  it was the lack of personal time required to learn new ICT tools that was the biggest obstacle to try out new educational tools.

Marja also gave a quick presentation on the different ICT tools currently offered at the university, and had chosen the tools presented based on the tag cloud in her blog – a nice touch, which worked well (see picture above)!

These teeth are okay, those kids’ bones aren’t

Antti KĂ€mppi, dentist and teacher presented the latest version of the Clinipoint-system (now called something else) he had been involved in designing and which won the “Learning technology” award in 2008 [ok.helsinki.fi]. It is basically a system using RFID-tags [wikipedia.org] to authenticate teachers so they can electronically approve and sign student achievements – apparently a cumbersome process during the dentist training stage requiring lots of handwriting otherwise – a few thousand signatures per student, in fact. I suppose any automation of monotone administrative tasks is always welcome.

Interestingly enough there seemed to be quite a lot of initial resistance amongst teachers when introducing the system. The development process also seemed to depend a lot on Mr. KĂ€mppis personal contacts, otherwise it could have been a much more costly project than it was now. Getting cheap but good quality custom software is always a challenge.

The busy & cheerful doctor Mikko Mattila (HUC) presented his Moodle quiz on Pediatric Orthopaedics, a field that apparently students’ didn’t get that much time to spend with (approx. 3 weeks in total). We got to do one of the  multiple choice quizzes collaboratively. Surprisingly enough it seemed that the relatively small x-ray pictures the quiz was based on provided sufficient information to work with –  analyzing x-ray pictures is something I’ve always considered next to impossible even with large screens. The quiz certainly wasn’t easy – the questions drilled us on how fractures should be treated and how successful the surgery had been. Designing good questions is of course the biggest challenge, as the participants in this course had varying proficiency levels (lots of students from other medical districts).  And, apparently the way of giving automatic feedback from the quiz wasn’t one of Moodle’s strengths, so there always seems to be compromises to be made with the tools these learning environments offer.

Links:

TUKE (Research & Development Unit for Medical Education)
http://www.med.helsinki.fi/tuke/

Virtual patient case simulator
http://www.med.helsinki.fi/tuke/palvelut/vpp.htm

Digitaalinen kurssikirjasto (DiKK)
http://oma.terkko.helsinki.fi:8080/~dikk

Feedback afternoon 2.4.2009

Salikuva 1 PalauteseminaariOne of my duties as an e-learning planner is working on the faculty’s feedback system, especially the part concerning electronic means of collecting and storing student course feedback (which we collect mostly with e-lomake). The plan for the next strategic period of the university (2010-2012) has collecting feedback as one of its points of focus, making the task of having a working feedback system even more fitting, and this event I attended was part of the preliminary university-wide look on how feedback currently has been organized at the university. Student representatives told their views on what they wanted from the feedback they gave after each course, and different feedback cases were presented, including Mia Ruohoniemi showing what we currently do at the Faculty of Veterinary Medicine.

Important stuff that came up and should be taken into account when discussing feedback:

  • Counterfeedback: it is important to tell the students how the feedback was taken into account and how it will change the teaching in the future. Students often didn’t know what happened to feedback after it had been given.
  • Transparency: Make the feedback results available when needed. A slight problem is what happens with course feedback after it has been used by the teachers – where does it go and how can someone who needs the info get it? Also, taking today’s stricter identity protection laws into account is important, and collecting feedback that might contain personally identifiable data needs to be done carefully.
  • Taking criticism: Teachers need to be able to interpret the feedback results (often including straightforward negative comments) and be prepared for criticism so that it doesn’t cause unnecessary psychological distress. This might be a real problem for some people who aren’t used to it.

One attendant presented the view that feedback should be collected so that the student signs it with his/her own name, thus staying behind the words (and possibly be more reasonable and not use unnecessary vulgarities) . There can unfortunately be instances where non-anonymous feedback can be harmful to the student giving it, so it might not work as a general guideline (for example, vet students expressed their concerns about maintaining anonymity in a survey regarding feedback collecting in 2007). The tight ip-laws often demand that feedback has to be anonymous unless giving it is an integral part of the course.

Salikuva 2 PalauteseminaariThe electronic student administration service WebOodi has a feedback form component (PalauteOodi) integrated into its horribly dated interface, but we have used E-lomake instead because it is so much faster to work with. Still, having course enrollment and feedback after the course in one system would be great so it was nice to hear that First Vice Rector Hannele Niemi mentioned that the improvement of PalauteOodi would be on the to-do list.

Now, I’m going to concentrate on the three points counted above. Of course there were many other things and good ideas presented at the meeting, but you have to start Somewhere to get There… and collect feedback on the way!

Uni. of Helsinki and the Web of Tomorrow: Nettifoorumi 31.3.2009

Nettifoorumi

A friend in need is a friend indeed

I attended the Nettifoorumi meeting in the main university building to catch up on the latest developments regarding the web services at the University of Helsinki. One of the big things on the agenda is the upcoming YstĂ€vĂ€ (= friend) intranet that will gradually replace the infamous Alma (= a Finnish female name, like “Thelma & Louise” but make it “Alma & Louise”… or, it might just refer to something in latin…) intranet starting in 2010 – at least that’s the plan. YstĂ€vĂ€ seems to borrow a lot of ideas from social sites like Facebook and Netvibes, and what with the social web being all about sharing ideas… fine by me 😉 The user interface of YstĂ€vĂ€ is marketed as being developed using the experiences from user group testing which sounds good in one way, but I hope the groups really will have a long enough time to actually live with the interface so they spot the real problems that surface in routine use after days or weeks. Oh, and hopefully at least one of the UI designers is a genius.

The difficulty of finding things in Alma is the biggest negative criticism aimed at the current intranet (according to some survey presented at the meeting). The challenge is to hide the stuff that isn’t critically important but still making it possible to find it when it’s needed – the new search function (by Google) has recently been implemented for both internal and external sites, and it certainly helps when searching for the more obscure stuff. Like Alma, the new YstĂ€vĂ€ intranet will offer targeted content for the user according to his/her/its (you never know, there might be AI:s or aliens among us) role, with content classes spread over several tabs. Hopefully your own customized page can be set as the first/only page, as I personally only want the stuff I actually use to show up and keep the rest out of sight. One of the ideas presented was the ability to have a separate public and private page, maybe a bit like universes in Netvibes [netvibes.com] or a LinkedIn -page for possible contacts so that they know what your publications etc. are. Also capitalizing on RSS feed functionality is in the works, which is great as Alma currently offers only rudimentary RSS capabilities. And of course integration with most of the other systems (like Moodle, Wiki, WebTraveller, UPJ… there are lots of them on all levels) is planned, hopefully one login will be all it takes to access everything.

Lonely university searches for CMS, please reply

A big part of the upcoming YstĂ€vĂ€ intranet is of course the actual content management system (CMS), which will also later on be used for publishing the external www-site. An evaluation round of potential suppliers has been made, and the process now continues to the next critical phase – choosing the supplier. Hopefully the winning bid will do a good job with the system, the CMS used in Alma is a POS. The external site is currently built and updated with Dreamweaver templates, which is fine and dandy for web geeks but errors and synchronization issues and layout blunders happen too often even for simple matters, so a good CMS is for most people probably much better as they can just focus on the actual content side of things while forgetting about the code and layout.

Heaven and Hellsinki

Antti Tolonen from advertising agency Taivas (the “heaven” part I was referring to) had a talk about the current trends in web media; nothing really new if you follow the field (blogs, wikis, twitter etc.) but it’s always nice to hear someone involved with actual money being inspired about the stuff we try to get teachers excited about, and his insights and ideas about site design from the business side of things were nice to hear – esp. as our university gradually looks to become more of a business entity as well (I’m a bit sceptical about all organizations trying to conduct their processess like commercial entities as business is always just about making money and not caring about society, but that’s another subject).

Then Susanna Rautio followed with an interesting presentation of what surveys say about the international appeal of our www-pages. Basically, the visual appeal was criticized and there was too much information and too few bells and whistles (even if I personally don’t care for flash-y presentation videos made with six figure budgets). We then had a short workshop about how to improve the international appeal of the pages, which was helpful in seeing what the problems are and what the solutions can be – hopefully this information will be used by the arrangers.  Of course a big problem here is that resources for making pages in English (or Swedish for that matter) are scant.  The actual content is always on the Finnish pages, while the other two supported languages mostly get some translations of the (hopefully) most important stuff – therefore, some management of what kind of targeted English content is put out is needed because the resources for translating everything aren’t there. Also, having professionally taken photos is important in making the site look good (more important than flash) and so, finally a photo repository for our use was presented with sets of rights-cleared photos. Much appreciated, great!

In addition to search functions, Google seems to have penetrated our university with Google Analytics, so now we finally know who’s watching us. Nice! Spring is here, the seeds have been sown and we’ll see what has bloomed and what the harvest will be like later on – now go out and enjoy some sunshine [youtube.com] 🙂

Links:

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