Electronic exams in the Finnish universities

Verkkotentti

The Finnish Virtual University organized an online seminar on the 9th of December 2009 about taking exams using computers instead of plain ol’ pen & paper. The potential benefits are obvious: students can choose more freely when (and possibly where) to take the exam, and the teacher doesn’t have to worry about finding the suitable time and space to organize an exam. Four speakers from different universities told us about their solutions in this area during a two-hour Adobe Connect Pro meeting, so attending the conference didn’t require a lot of travelling and it worked surprisingly well.

From the presentations it became obvious that there are really two different philosophies of doing exams electronically:

First, there is the more traditional exam type where the student can book a time slot according to his needs, and then go to the space which has been setup as a dedicated exam environment with a computer shut off from the regular internet and a remote surveillance system (usually a video camera and a microphone recording the student). Even staff or students can be around monitoring the process, providing extra security to discourage cheating. These exams can be just like regular exams where you (usually) aren’t allowed any materials and must know all the details by heart.

Second, there is the completely do-it-anywhere-virtual-exam, where the student can use any online computer to take the test, even from the comfort of ones home if he or she so wants. This usually means that cheating cannot be monitored in any secure way and so the exam itself must be of a different type: learning materials are allowed but the questions are broad in scope and require knowledge that you simply haven’t got the time to learn in the time it takes to complete the exam.

The differences between these two ways of thinking about e-tests are interesting and the exam culture probably depends a lot on the subject being taught/learned, so it was interesting to hear about the different approaches chosen.

The aquarium approach

Three universities had built an “electronic aquarium” -type solution, of which two – the University of Jyväskylä (UJ) and Lappeenranta University of Technology (LUT) – had a solution based on the SoftTutor application. LUT had an aquarium in their library building, with 10 machines (seats) and 4 cameras monitoring the place, as well as some paid students on monitoring duty. About 30 teachers are taking advantage of the system at the University, especially for the “maturity test” (fin. kypsyysnäyte, a small exam that tests the student’s knowledge of his/her thesis).

Jyväskylä has a similar solution, with 12 seats and 6 drawing tablets, enabling some sort of free hand drawing to be added to the the exam. 8 courses and 7 teachers were using this electronic exam system as a compliment to the normal exams.  The University of Helsinki has a few different approaches to electronic exams, of which the oldest has been the aquarium system called “Tenttiakvaario”, which is currently in use on the Viikki Campus (3 seats) and at the Faculty of Law and Order… awww, ok, just the Faculty of Law (1 seat), so this is a smaller scale solution that students and teachers nevertheless have been happy with.

The more Out-of-the-box approach

At Tampere the University has taken the course management system Moodle and uses its quiz module for making exams, with the goal of having large groups of students taking the exams in a short time period. Electronic exams have been seen as being especially helpful with organizing book exams, that students need to take sporadically.  Using existing computer classes especially the summer exams have been popular – during the summer of ’09 927 exams were taken.  The exams were monitored, as with the previous examples, using access control cards, video surveillance and spot checks.

At the University of Helsinki Moodle has also been thought of as a way to make remote exams, and then of course the exams themselves have to be re-thought because surveillance is next to impossible to organize.  For example, exams then have to be more “putting knowledge in practice”-type broad questions than questions asking for detailed tidbits of knowledge. This approach could in the future mean great savings to space costs if people could do exams on their home computers instead of being dependent on expensive computer classes. And space costs are always an issue in Helsinki.

It was nice to hear these stories, and I think electronic ways of taking exams – or really any new way of grading & monitoring learning – could be helpful, but maybe the biggest challenge then is to embrace the new possibilities instead of trying to fit the old ways into new technology. It is an frustrating idea that you have all that processing power and networked knowledge at your fingertips, but you’re only allowed to write text in a Word document during the exam.

Edit – forgot the music to this post, here it is – a soothing piano piece (no video) by Eluvium, the album Copia is really great!
[youtube http://www.youtube.com/watch?v=_rEkxKhCp40]

Further reading:

The seminar presentations:
http://palvelut.virtuaaliyliopisto.fi/palvelut/seminaarihuone/?q=node/179

Tenttiakvaario at the University of Helsinki:
http://ok.helsinki.fi/tentti/

Brainstorming and Botany 17.6.2009

kumpula_pikkukollaasi

The e-learning support network at the University of Helsinki consists of a curious group of diverse people with very different assignments according to the needs of their faculties, but at least we have one common entity pulling our strings: The Educational Centre for ICT, which coordinates the e-learning people so we know what’s happening and get to meet each other once in a while too.

During this particular brainstorming session we discussed the e-learning support profession – a relatively new “venture” – and what tasks are definitive to the job. A summary of these thoughts have been assembled (in Finnish) by Anni R. here: https://blogs.helsinki.fi/tukiverkosto/tyonkuva/ The requirement of an e-learning support person was considered to be something akin to a 50:50 mix of pedagogical skills (a typical teacher, that is) and technical know-how (someone fluent with the latest & greatest technology).  Or so I understood it. Or thought. Feel free to disagree 🙂 Anyway, this curious mix of skills – which often might not reside in the same person – makes it challenging to create some sort of professional identity for e-learning people. But this is a start.

The Botanical Garden in Kumpula 17.6.2009

Afterwards we visited the newly opened Kumpula Botanical Garden,  and it was nice to have a guided tour there to get more out of the relaxing green spot in the midst of the city (or the outskirts of the city centre, more like). Last year we visited the Natural History Museum (previously called the Zoological Museum, of which I have many fond memories from my study years) so this was a great continuation of that tradition!

But the really important stuff was, of course, afterwards discussed in the comfy nearby pub (Oljenkorsi).

Oh, and some photos from this glorious day can be found here: http://www.flickr.com/photos/7503705@N07/sets/72157621047273427/

Uni. of Helsinki and the Web of Tomorrow: Nettifoorumi 31.3.2009

Nettifoorumi

A friend in need is a friend indeed

I attended the Nettifoorumi meeting in the main university building to catch up on the latest developments regarding the web services at the University of Helsinki. One of the big things on the agenda is the upcoming Ystävä (= friend) intranet that will gradually replace the infamous Alma (= a Finnish female name, like “Thelma & Louise” but make it “Alma & Louise”… or, it might just refer to something in latin…) intranet starting in 2010 – at least that’s the plan. Ystävä seems to borrow a lot of ideas from social sites like Facebook and Netvibes, and what with the social web being all about sharing ideas… fine by me 😉 The user interface of Ystävä is marketed as being developed using the experiences from user group testing which sounds good in one way, but I hope the groups really will have a long enough time to actually live with the interface so they spot the real problems that surface in routine use after days or weeks. Oh, and hopefully at least one of the UI designers is a genius.

The difficulty of finding things in Alma is the biggest negative criticism aimed at the current intranet (according to some survey presented at the meeting). The challenge is to hide the stuff that isn’t critically important but still making it possible to find it when it’s needed – the new search function (by Google) has recently been implemented for both internal and external sites, and it certainly helps when searching for the more obscure stuff. Like Alma, the new Ystävä intranet will offer targeted content for the user according to his/her/its (you never know, there might be AI:s or aliens among us) role, with content classes spread over several tabs. Hopefully your own customized page can be set as the first/only page, as I personally only want the stuff I actually use to show up and keep the rest out of sight. One of the ideas presented was the ability to have a separate public and private page, maybe a bit like universes in Netvibes [netvibes.com] or a LinkedIn -page for possible contacts so that they know what your publications etc. are. Also capitalizing on RSS feed functionality is in the works, which is great as Alma currently offers only rudimentary RSS capabilities. And of course integration with most of the other systems (like Moodle, Wiki, WebTraveller, UPJ… there are lots of them on all levels) is planned, hopefully one login will be all it takes to access everything.

Lonely university searches for CMS, please reply

A big part of the upcoming Ystävä intranet is of course the actual content management system (CMS), which will also later on be used for publishing the external www-site. An evaluation round of potential suppliers has been made, and the process now continues to the next critical phase – choosing the supplier. Hopefully the winning bid will do a good job with the system, the CMS used in Alma is a POS. The external site is currently built and updated with Dreamweaver templates, which is fine and dandy for web geeks but errors and synchronization issues and layout blunders happen too often even for simple matters, so a good CMS is for most people probably much better as they can just focus on the actual content side of things while forgetting about the code and layout.

Heaven and Hellsinki

Antti Tolonen from advertising agency Taivas (the “heaven” part I was referring to) had a talk about the current trends in web media; nothing really new if you follow the field (blogs, wikis, twitter etc.) but it’s always nice to hear someone involved with actual money being inspired about the stuff we try to get teachers excited about, and his insights and ideas about site design from the business side of things were nice to hear – esp. as our university gradually looks to become more of a business entity as well (I’m a bit sceptical about all organizations trying to conduct their processess like commercial entities as business is always just about making money and not caring about society, but that’s another subject).

Then Susanna Rautio followed with an interesting presentation of what surveys say about the international appeal of our www-pages. Basically, the visual appeal was criticized and there was too much information and too few bells and whistles (even if I personally don’t care for flash-y presentation videos made with six figure budgets). We then had a short workshop about how to improve the international appeal of the pages, which was helpful in seeing what the problems are and what the solutions can be – hopefully this information will be used by the arrangers.  Of course a big problem here is that resources for making pages in English (or Swedish for that matter) are scant.  The actual content is always on the Finnish pages, while the other two supported languages mostly get some translations of the (hopefully) most important stuff – therefore, some management of what kind of targeted English content is put out is needed because the resources for translating everything aren’t there. Also, having professionally taken photos is important in making the site look good (more important than flash) and so, finally a photo repository for our use was presented with sets of rights-cleared photos. Much appreciated, great!

In addition to search functions, Google seems to have penetrated our university with Google Analytics, so now we finally know who’s watching us. Nice! Spring is here, the seeds have been sown and we’ll see what has bloomed and what the harvest will be like later on – now go out and enjoy some sunshine [youtube.com] 🙂

Links:

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