Malinen M (University of the Arts Helsinki)
27.5.2024, 11:10–11:30, Small Hall (F4050)
In 2021 University of the Arts Helsinki started a strategic development project to create a new digital learning environment and a service around it. We had the rare opportunity to create a new education technology service from scratch and rethink the way Uniarts Helsinki had traditionally developed systems and services. In this case study we’ll show how Uniarts Helsinki blends keywords like Moodle, digital pedagogy, SaaS, agile, business technology standard, customer-centric thinking, service management and university’s administration model together to provide a service that functions as a Rosetta’s stone between end users, service providers and university’s administration. Our goal is to help teaching, administration and technology filled boats to navigate through murky treacherous waters. It’s been quite a journey, but shoreline with sunshine and clear waters is already visible through the binoculars!
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