UniSportin palveluehdot alkaen 1.9.2013 – Servicevillkor – Terms of service
Individual Services (massage, training programmes, fitness test, Body composition measurement: InBody, Personal Training)
The booking period begins 28 days in advance and ends online one hour before the event or service.
Enquiries about available times may be made also at a customer service point or by telephone or by booking online.
Cancellations must be received by 22.00 two days before the event. (For example, if a service is booked for Wednesday, it must be cancelled by 22.00 on Monday.)
The reservation for an individual service cannot be cancelled if the reservation is made later than two days before the service.
All bookings are binding. If the client does not cancel a service in time, he or she is responsible for paying for the service. A payment obligation may be waived after the end of the booking period only by presenting valid proof (such as a physician’s statement) of the impediment to using the service.
Bookings are in force until the end of the event. If a client is late for an event due to reasons unrelated to UniSport, the unused time will be charged for as originally booked without compensation for the client’s lost time.
Services must be paid for online or at a customer service point before using the service. The client is responsible for ensuring that he or she is on time for the event.
Unused individual services will be charged for according to the client-group price listed online and at the customer service point.
The right to book and use services will be suspended until payment is received for the unused service.
Special terms and conditions apply to Personal Training sessions and will be reviewed with the trainer when beginning the service.