Have you spotted something wrong in premises or devices at Kaisa House? The printer jammed, guest computer not working? You are not able to solve the situation? You can send a message also via WhatsApp!
The Kaisa customer service reads WhatsApp messages during the customer service hours, Mon-Fri 10 AM -7 PM, Sat 11 AM – 5 PM. The number you’ll find on posters and info-TV when you visit the library.
The WhatsApp number is only for matters concerning premises and devices. We do not renew loans or answer questions about the collections via the app. Please do not send your personal details (e.g. social security number) via WhatsApp. Also note that we are not always able to answer immediately.