Service alert – Dawsonera 08.09.-09.09.18

Dawsonera will be migrating its applications from being hosted in the Connect Group data centre to their new data centre and as a result of that Dawsonera platform will be unavailable from 10pm on Saturday 8th September 2018 until 8am on Sunday 9th September 2018.

Temporary service break on AsiaPortal

From August 1st 2018 there is a temporary problem with access to AsiaPortal due to a server update. The service provider is working on restoring access as soon as possible.

Update 3 August 2018: Service break is over

Service break / Medic 21.03.18

There is a service break in Medic-database at the moment, 21.03.18.

Unfortunately there is no information at the moment how long the break will last.

 

Report mistakes caused by Helka failure with e-form

There was a library system failure in Helka during the week 31 (July 31st – August 4th). Loans, renewals, returns and payments made in during that week may not be correctly displayed in your account.

If your information is still not displayed correctly, please report it by using this form:

http://bit.ly/HelkaError

Read more information about the system failure:

https://blogs.helsinki.fi/librarynews/2017/08/07/helka-in-use-but-maintenance-work-still-underway/?lang=en