University of Helsinki
Dawsonera will be migrating its applications from being hosted in the Connect Group data centre to their new data centre and as a result of that Dawsonera platform will be unavailable from 10pm on Saturday 8th September 2018 until 8am on Sunday 9th September 2018.
IEEE Explore scheduled maintenance 07.09.18, 09.30 PM – 11.30 PM
Temporary service break on AsiaPortal
Helda will be upgraded to a new version on Tuesday 24.7.
Helda, Digital Repository of the University of Helsinki will be updated to a new version on Tuesday 24.7.2018. During the update, the underlying DSpace software will be upgraded to version 5.5.
The update causes a downtime in Helda. The break is on Tuesday 24.7.2018 afternoon and takes a couple of hours (estimated 2-4 hours).
Service break / Medic 21.03.18
Product Maintenance Notification – Proquest 27.01.-28.01.2018 – 10.00 pm-05.00 am
Maintenance Notification – Proquest Ebook Central 2.12.17 8.00 pm-
To maintain the currency and security of ProQuest ebook platforms, Ebook Central will be unavailable for approximately five hours beginning Saturday, December 2, 2017 at 8 p.m.
Report mistakes caused by Helka failure with e-form
There was a library system failure in Helka during the week 31 (July 31st – August 4th). Loans, renewals, returns and payments made in during that week may not be correctly displayed in your account.
If your information is still not displayed correctly, please report it by using this form:
Read more information about the system failure:
Helka in use, but maintenance work still underway
There was a service break in Helka August 3rd – 4th. The database is now in use, but maintenance work is still being carried out. Any fines incurred during the break will be removed.
Loans, renewals and returns from week 31 (July 31st – August 4th) may not be correctly displayed in your account. Changes in your information may not have been updated in the database, and new cards may be inactive. If you have made reservations during this period, you should do them again. The due date for books that fell due last week and today will be moved to August 22nd to avoid unnecessary fines.
We are currently working our way through the returns. We are working as fast as we can to get the database up to date.
If your information is still not displayed correctly after August 14th, please contact the library: library@helsinki.fi
We are sorry for the inconvenience, thank you for your patience!
E-resources / remote use service interruption 28.3. 7.00-9.00
Service Interruption Tuesday 28th March 2017 07:00-09:00 (4-6 AM GMT) (or longer if something goes wrong). During this time e-resource session information will be lost and you may encounter errors with database search results or even normal browsing. Alternative way to access licensed e-resources is to use https://www.vpn.helsinki.fi/ VPN-portal.