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Our old customers have get used to write their HELKA card numbers as username and their surname as password when borrowing Ellibs e-textbooks. The new form they have encountered this autumn when trying to access Ellibs e-books have made some of them to think that they ought to use their PIN code as password.
REMEMBER: The old “tradition” is continuing in the borrowing of Ellibs textbooks:
Username: HELKA card number
Password: surname
See the PrintScreen image of the confusing form below: