Category: News

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Update to Helka service status – Due dates moved to 17.1.2017

The service break in Helka-database still continues on certain parts of the system due to reasons outside of the library. Because of the prolongation of the break, all loans with due dates on 11.1. – 16.1. have been set to expire on 17.1.

What works already

  • Customer interface of Helka
    • Search and tracking of materials
    • Renewals and requests
    • Payment of fees works again
  • Loaning and returning on the automats

What doesn’t work yet

  • Loaning and returning at the service desk
  • Updating customer information or paying fees at the service desk
  • Making of new library cards
  • Requesting material from closed collection as self-service. Material will be retrieved from the closed collection on demand whenever possible.

You can log in to Helka-database once again with the default PIN code 1234, if you haven’t changed your pin code.

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Tuhat-clinics start Jan 10th @ Kaisa House

During January library offers support for annual research reporting.

At the library “Tuhat-clinics”

  • Kaisa House January 10th 10-12 or 25th 14-16 pc-room 5057
  • Kumpula Campus library January 11th 12-14 library classroom G108b
  • Meilahti January 17th 9-11 Terkko pc-classroom
  • Viikki January 19th 10-12 pc-classroom 170

Other ways to get support

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More information: http://libraryguides.helsinki.fi/tuhat/

 

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Recent acquisitions: Wiley reference works in social and behavioural sciences & humanities

The following encyclopedias comprise of hundreds of articles and the content spans large areas of Humanities, Social and Behavioural Sciences, e.g. social work, sociology, psychology, political science, anthropology, economics, criminology, peace and conflict studies. Hyperlinks accompany each entry, which direct readers to other relevant entries. You can find these encyclopedias in Wiley Online Library.

Comprehensive Handbook of Social Work and Welfare

Emerging Trends in the Social and Behavioural Sciences

Encyclopedia of Peace Psychology

The Encyclopedia of Crime and Punishment

The reference works are catalogued in Helka database, too.

This acquisition has been financed with the support of the Faculty of Arts of the University of Helsinki.

Feedback:: e-library@helsinki.fi

Emerging Trends in the Social and Behavioral Sciences: An Interdisciplinary, Searchable, and Linkable Resource

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Helka Service Break Over – Loans Can Be Checked Out Again

The service break in Helka Library Database is over.

Customers can again access the database and their own customer account at helsinki.fi/helka.

Loans can be renewed but problems may still occur while making online payments. No overdue fees will be collected between December 21st and January 10th.

Customers can check out and return books in the libraries in the usual manner.

The library cannot, however, register new users or update customer information until the service is fully operational. Overdue fees cannot be paid in the library, either.

All library services are expected to return to normal by Wednesday, January 11th.

We are sorry for the inconvenience.

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Service break in Helka during the Holidays

Helka back-end-system will be closed down for an upgrade on Tuesday, December 27th 2016 at 10 pm EET.

Search as well as e-material service is available also during the service break in the new Helka website. The following HELKA-services are not available during the break:

  • viewing information about availability for printed materials
  • loans
  • renewals
  • reservations
  • paying library fees
  • updating customer information or getting a new library card

Loans will not fall due between December 21st and January 10th. All loans already have a due date in January. No overdue fees will be collected for days during the service break.

The service break will last several days, and will end by January 9th, 2017.

Loans from the Helsinki University Library can be returned to the Kaisa House library during opening hours. The returns will be registered when the break is over.

In the meantime, if you any have questions, please contact library’s customer service library@helsinki.fi or tel: 029 412 3920

We are sorry for the inconvenience.

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Do you need support with researchdatabase TUHAT?

During January library offers support for annual research reporting.

At the library (Tuhat-clinics)

  • Kaisa House January 10th 10-12 or 25th 14-16 pc-room 5057
  • Kumpula Campus library January 11th 12-14 library classroom G108b
  • Meilahti January 17th 9-11 Terkko pc-classroom
  • Tuhat clinic at Viikki will be confirmed later

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See our online guide: http://libraryguides.helsinki.fi/tuhat