Helka Service Break Over – Loans Can Be Checked Out Again

This post is also available in: Finnish, Swedish

The service break in Helka Library Database is over.

Customers can again access the database and their own customer account at helsinki.fi/helka.

Loans can be renewed but problems may still occur while making online payments. No overdue fees will be collected between December 21st and January 10th.

Customers can check out and return books in the libraries in the usual manner.

The library cannot, however, register new users or update customer information until the service is fully operational. Overdue fees cannot be paid in the library, either.

All library services are expected to return to normal by Wednesday, January 11th.

We are sorry for the inconvenience.