Giving Feedback is a Win-Win – HULib Customer Survey 2018

HULib Asiakaskysely 2016Please evaluate the importance of different library services and how well the library has succeeded in offering these services.

Helsinki University Library’s Customer Survey is available from the 23rd until the 29th of April, 2018.

By responding to the survey, you can influence the future of Helsinki University Library’s services. You can also add comments and suggestions.

We give away 25 small prizes (thermo mugs and movie ticket packages) to the respondents of the survey.

Link to the English Survey:

Giving Feedback is a Win-Win! Library’s Customer Survey Now!

Customers of the Helsinki University Library have one week left to respond to the customer survey. The survey is intended to determine what the Library’s customers think about the current library services and what they would like to see improved.

Link to the English Survey:

Hulib asiakaskysely

According to Service Director Kirsi Luukkanen, the survey is very useful for the Library, which will then be able to focus its resources on the services which its customers believe should be improved. In past years, the attainability and findability of electronic resources has been a particular focus. The number of electronic books has doubled, and their use has nearly tripled over the past few years.

This year, the Library hopes to gain more feedback on the services of the Library which support research work. “We are asking our customers what they think about our services relating to research data, open publishing and the evaluation of research,” says Luukkanen, hoping that as many researchers as possible take the survey.

Ejournals and Database Subscriptions Renewed

Helsinki University Library has been able to acquire some e-journals and database subscriptions that were originally cancelled for 2016 due the financial cuts. The purchases are made with extra funding from the University Rector. The subscriptions chosen for renewal were the ones the university community missed the most.

On top of the purchases, the library has received a few subscriptions as donations from the Finnish scientific publishers. Continue reading “Ejournals and Database Subscriptions Renewed”