We receive feedback from one year to another that it should be quieter in the library. However, it is almost impossible to be any quieter than it already is. Normal human voices and sounds must be accepted in a public place.
When you are at the University Library, remember that it is a peaceful environment in which people are primarily studying, reading and working.
Be considerate and let the other visitors work in peace. Keep your voice at a library-appropriate level and make your phone calls on the designated phone locations or somewhere aside, so you don’t disturb others.
WhatsApp number for matters concerning premises and devices
If you spot something wrong in premises or devices at the Kaisa House, and you are not able to solve the situation, you can send a message via WhatsApp.
The Kaisa House customer service reads WhatsApp messages during the service hours, Mon-Fri 10 AM -7 PM, Sat 11 AM – 5 PM. The number you’ll find on posters and info-TV when you visit the library.
The Viikki Campus Library is also going to try WhatsApp, possibly during this spring. We hope that via WhatsApp, reporting is easier for a customer, and that the staff is able to act faster.
Campaigning for Peace and Quiet in the Helsinki University Library, March 5th-13th, 2018
- Library is for everyone
- Read in harmony with others
- Keep an eye on your belongings
- Different spaces, different uses
- Keep the study areas tidy
- Let the other visitors work in peace
- Room also for a group study work.
The library facilities are divided into zones and colour-coded to indicate whether they are silent areas, working spaces or social and recreational facilities.
Our customers are annoyed if designated phone locations are taken into private working places, or if those who speak in the recreational areas with a normal voice are being hissed.
Use the facilities according to their purpose. Leave the designated phone locations free for phone calls, and keep your voice down at the working spaces. Laptops and computers may not be used in quiet reading room (on the 2nd floor in the Kaisa House), the room is reserved for silent reading. Recreational areas are more relaxed facilities, but be considerate there, too.
Please notice, that some of the reading tables on the 4th-6th floor in the Kaisa House are intended for University of Helsinki students, researchers and staff exclusively.