Negative psychology: observations by an angry researcher

Inspired by Seinfeld’s series about small daily things and the fact that certain people share many videos of other (!) road users doing something wrong, and driven by my bad personality, I have started a new blog post that will contain things and events that irritate me. Expect many short stories on a daily basis.

Case: 001
Place: Meilahti, Helsinki
Date: 14.10.2021
Topic: Illegal behavior
Irritation level: 7/10
Description: Yesterday, I was walking along Scandic Meilahti parking. A woman was talking on the phone in a huge expensive car that had engine running. I went to a shop and after 10-15 minutes walked again by the same car. The engine was still running. Had that been a man, I would have told him something. Since it was a woman, I did not dare to say anything.

Case: 002
Place: Malmi, Helsinki
Date: 14.10.2021
Topic: Rude behavior
Irritation level: 8/10
Description: Went to a K-Citymarket in Malmi yesterday. It is a big shop with many cash registers. I was waiting my turn to pay. There was one woman in front of me. No one behind me. After waiting for about 3-4 minutes, the cashier gave a sign “cash register closed” to that woman and she put it in front of me. The cashier said nothing to me. How rude is that? Was it difficult to say something to me instead of ignoring me? Normally, cashiers say to those who are waiting “I am sorry, but I have to close the register now…”

Case: 003
Place: Malmi, Helsinki
Date: 15.10.2021
Topic: Bad service
Irritation level: 6/10
Description: Today we went to eat in a Chinese (!) sushi restaurant. We sat by a small table for two. The table was unstable. I mean, you don’t have to be a butler or footman in Downtown Aby, but seriously… Try to eat when a really small table is unstable…

Case: 004
Place: Finland
Date: 15.10.2021
Topic: Natural mutations and spoiled customers
Irritation level: 5/10
Description: I bought grapes today. I like grapes. People from the Mediterranean usually do. But I started to dislike them in Finland. You can buy only seedless grapes in ordinary supermarkets. The quality of seedless grapes is really poor, but it seems customers do not like seeds in grapes. Or do they? I wonder whether there has been any research about this. There is one thing I am sure about: if you have been eating only seedless grapes all your life, you know nothing about grapes…

Case: 005
Place: Finland
Date: Every f*** day since 2019
Topic: Video and audio are out of sync
Irritation level: 10/10
Description: You have a TV hub and internet modem from the same company… but these two devices are almost never in sync. Is there anything more irritating when watching a movie than having video and audio out of sync?

Case: 006
Place: The Central Park, Helsinki
Date: 16.10.2021
Topic: Crime against humanity
Irritation level: 10/10
Description: Our 5-year-old stepped on a dog shit. We didn’t notice until… the flat started to smell. F*** you all dog owners who don’t pick up after your dog. I would suggest the city of Helsinki makes a deal with parking enforcement companies so that their parking enforcement officers start issuing tickets to those f** dog owners who don’t pick up after their dog. I am sure that would be as profitable as issuing parking tickets.

Case: 007
Place: Random school in Porvoo
Date: 16.10.2021
Topic: Disgusting (forced) behavior
Irritation level: 7/10
Description: Many schools in Finland are shoes free. Kids are in their socks or have light inside shoes. I don’t care. However, for the last seven years I have been watching my kids playing basketball in various schools almost every weekend. I have seen dozens of schools in Southern Finland. And I have seen many parents going to toilets in their socks. They don’t have an option. However, I have also seen people doing the same in airplanes and long-distance trains. Socks and public toilets?? No, no, and no!

Case: 008
Place: Random birthday party at home
Date: Some weeks ago
Topic: Silly behavior
Irritation level: 5/10
Description: One of our kids wanted an Oreo Biscuit Cake?? You buy Oreo Biscuits in a grocery shop, “destroy” them in a mixer and then make a cake? What is next, buying a hamburger in a fast-food “restaurant” and then make meatballs??

Case: 009
Place: Helsinki
Date: 10.6.2022
Topic: Bad service
Irritation level: 8/10
Description: Went to a bike repair shop. They left a note: “at lunch, we’ll be back at about 13:00.” It was 12:45 so I decided to wait. At 13:25 I called them and asked whether they will come soon.
The guy: I am still eating; I’ll come after a half an hour.
Me: That’s one hour later than 13:00; I have been waiting here…
The guy: Well, I have to buy some accessories… you know, I can’t work if I don’t have them.
Me: So, you didn’t know before you left the shop that you can’t work without accessories.
The guy:

Why people need to bullshit? Just say “sorry, it took me more than I had expected…” and I’d say OK, things happen… but don’t bullshit me… you just lost a customer, mister.

Author: Igor Radun

Igor Radun is a university researcher, PhD (2009) and docent (2015) in traffic psychology. He completed two post-doc abroad (Chalmers University of Technology 2011-2013, and Stress Research Institute, Stockholm University 2013-2015). He has received a recognition medal (Ansiomitali) for traffic safety work from the Ministry of Transport and Communications in 2019 and twice (2017, 2019) the H. J. Eysenck Memorial Fund Award. He serves as editorial board member in the major journal in his field: Transportation Research Part F: Traffic Psychology and Behaviour. I am on Twitter: https://twitter.com/Liikennepsykol1

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